This Privacy Policy explains how MYSTIC USA, LLC operating as Mystic (“we,” “us,” or “our”) collects, uses, and protects information in connection with our personal assistant text messaging program sent from +1 (202) 335-5699. This policy covers SMS/MMS for appointment reminders, callback and follow-up messages, and replies to your requests. We do not send marketing messages.
Mystic is a personal assistant SMS (and related WhatsApp / voice) program operated by MYSTIC USA, LLC for Malik Notta’s clients. Messages are informational and transactional for people who have consented to receive them.
Contact for privacy or support related to this SMS program:
When you opt in to or interact with the Mystic SMS program, we may collect:
We collect this information when you opt in (by submitting the form at maliknotta.com/privacy/sms-opt-in.html or by texting START to +1 (202) 335-5699), when you message us, and when messages are sent or received as part of the program.
We use the information above to:
Message frequency varies based on your interactions and the assistant tasks you have consented to. This is a low-volume messaging program.
Message and data rates may apply.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
We do not sell your personal information. Mobile opt-in data and consent are collected for this Mystic messaging program only and are not transferred as a marketing lead list.
We may use service providers that process data solely to operate this messaging program (for example, Twilio as our text-messaging platform). Those providers are not authorized to use your mobile number or SMS consent for their own marketing.
You can cancel SMS messages from this program at any time by texting STOP to +1 (202) 335-5699. After you send STOP, you will receive a confirmation and we will stop sending further messages from this program to that number (except as needed to confirm the opt-out or as otherwise required by law).
For help with this SMS program, text HELP to +1 (202) 335-5699, email malik@notta.net, or contact us using the details in Section 1.
We retain mobile numbers, consent records, and related messaging logs for as long as needed to operate the program, honor opt-outs, meet legal and carrier requirements, resolve disputes, and enforce our terms.
We use reasonable administrative, technical, and organizational measures designed to protect SMS-related information. No method of transmission or storage is completely secure.
This SMS program is intended for adults and ordinary personal/business contacts. We do not knowingly collect mobile information from children under 13 (or under 16 where a higher age applies) for this program.
We may update this SMS Privacy Policy from time to time. The effective date at the top will be revised when we post changes. Continued participation in the messaging program after an update means the then-current policy applies.
Program terms for this SMS service: https://maliknotta.com/privacy/sms-terms.html